Support That Never Clocks Out
24/7/365 Service for Your Imaging and Cleanroom Lease Fleet
Downtime isn’t an option when patients are waiting or production can’t stop. That’s why every unit in our imaging and cleanroom lease fleet is backed by round-the-clock support — 24 hours a day, 7 days a week, 365 days a year.
No matter the hour, no matter the holiday, our team is on call and ready to keep your operation moving.
Always On, Wherever You Are
When you lease from Modular Devices, you’re never on your own. Our in-house service and support teams stand behind every mobile and modular unit we deploy, so a mechanical issue, a compliance question, or an unexpected system alert never has to wait until “business hours”. We built our support model the same way we built our fleet: for reliability under pressure, in the field, around the clock.
- True 24/7/365 Support– Live support is always a phone call away, including nights, weekends, and holidays
- Rapid Response, Nationwide – With service coverage across the continental US and Hawaii, our technicians are positioned to respond quickly, wherever your unit is deployed.
- In-House Expertise – Our support team includes the same engineers, technicians, and operations specialists who design, build, and maintain our fleet, so the person answering your call actually knows your equipment.
- Proactive Maintenance – Scheduled preventive maintenance and remote monitoring help us catch issues before they become downtime.
- Compliance You Can Count On – Our team understands the regulatory demands of imaging and cleanroom environments and helps keep your unit audit-ready throughout the lease term.
- One Call Resolves It – From technical troubleshooting to parts and logistics, our support team owns the issue end-to-end, so you’re not passed between departments or vendors.
- OEM Imaging System Support – Our team coordinates directly with original equipment manufacturers on select imaging systems, so service, parts, and software support stay aligned with OEM specifications and warranty requirements throughout your lease.
OEM Imaging System Support
Imaging equipment demands a level of precision and manufacturer alignment that goes beyond general facility maintenance. That’s why our support extends into direct coordination with OEM service networks on select imaging systems in our fleet — including Cath Lab, EP, MRI, CT, and PET/CT platforms. Whether it’s a manufacturer-required preventive maintenance, a software update, or a system-level troubleshooting escalation, our team works collaboratively with OEM field engineers to keep your imaging system performing to spec and in compliance with manufacturer standards.
- Direct coordination with OEM service and technical support teams
- Manufacturer-aligned preventive maintenance schedules
- Software and system updates
- Warranty-compliant repairs and parts sourcing
- Escalation pathways for complex, system-level issues
Why It Matters
A cath lab, imaging suite, or cleanroom going offline isn’t just an inconvenience; it can mean delayed procedures, halted production, or compliance exposure. Our 24/7/365 support exists so that when the unexpected happens, you have a trusted partner ready to respond immediately, not a support ticket sitting in a queue.
Support You Can Reach Anytime
- 24/7/365 live phone support
- Nationwide field service response
- Preventive maintenance programs
- Remote system monitoring
- Emergency parts and logistics coordination
- Dedicated account and compliance support
Our Support Doesn't Sleep
— So You Don't Have To Worry
For almost 40 years, healthcare, life sciences, and manufacturing leaders have trusted Modular Devices to keep critical infrastructure running. That commitment doesn’t end at delivery and installation — it’s backed every hour of every day for the life of your lease.